Catalogue upgrade Tuesday 14th January & alert for IE8 users

The library catalogue will be unavailable from 2am Tuesday 14th January for approximately 2-4 hours while a catalogue upgrade is undertaken.

Internet Explorer 8 users - There are issues searching this upgraded version of the catalogue with IE8, a system error appears. SirsiDynix are working on a fix but in the meantime I would recommend upgrading your browser via Windows Update or at Microsoft.

Chrome, Firefox and more recent versions of Internet Explorer do not give this system error.


Cheers, webgurl

Some important notes regarding the OverDrive Media Console upgrade next Wednesday 29th May

So many of our members are enjoying OverDrive ebooks on their mobile devices and it's great to see! We wanted to pass on this announcement from OverDrive regarding the next Media Console upgrade with plenty of notice.

OverDrive are releasing an updated version of the OverDrive Media Console (OMC) mobile app for iOS and Android (v2.6.5) on Wednesday 29th May (Australia time).

Important change for OverDrive Media Console for iOS v2.6.5 (iPhone, iPad etc)

As a result of changes to Apple's privacy policies, OverDrive have had to make changes to the way they handle licensing for EPUB ebooks & MP3 audiobooks. Therefore the upgrade will de-authorise every user's Adobe ID.



After upgrading to OverDrive Media Console v2.6.5 on these devices members will be prompted to authorise the devices with their Adobe ID again. The ID is your email address and hopefully you've remembered the password. To continue reading the ebooks you've previously downloaded you'll need to sign in with the same AdobeID used previously.

Audiobook users

Audiobook borrowers that have partially downloaded an audiobook prior to the upgrade will need to return to the library bookshelf to download any missing parts.



If users try downloading missing parts directly without first reactivating the download from their library website bookshelf, they will receive a ‘downloadManagerErrorDomain:403’ error.

For more information on the upgrade visit the OverDrive blog.

Cheers, webgurl

Upgrade to the OverDrive service expected on the following days this week

OverDrive (downloadable eBooks and audiobooks) have sent an alert of a scheduled network service update that may impact the services to the library.

Friday 5th August from 11pm - Saturday 6th August at 6am Eastern Time
Saturday 6th August from 11pm - Sunday 7th August at 6am Eastern Time

They anticipate little to no service interruption for the library and members, but there is a chance that an interruption may occur during these times.

Cheers, Maryanne

Software upgrade on Sunday

On Sunday 22nd June Eastern Regional Libraries will be undertaking a major upgrade to the new Symphony Software with SirsiDynix.

As a result of the upgrade:

• the 5 branches open on Sunday will be working offline


• the iBistro catalogue will be unavailable from Sunday AM - Monday AM


• 10-minute Internet PCs will be unavailable on Sunday, possibly Monday AM (the regular bookable Internet PCs will be available)
  

Apologies for an inconvenience.

I've made quite a few changes to iBistro, including:

• the addition of the new logo and change of colours to fit in with the website


• increasing the font size of text and links


• addition of an Online Resources page - encyclopedias, newspaper/magazine articles and reference books available 24/7 for free with your library card


• a change of the wording for the options in My Account. Feedback has been that some of these options were unclear. Review My Account will be View items/holds on card. Renew My Materials will be Renew items on card. I have also added a link to get a PIN via email if you do not know it.
  


• the addition of the times renewed to the View items and Renew screens.


• advising members of new titles by their favorite author or subject. Members have been saving authors and subjects as favorites and as yet haven't received any emails. Firstly I will be removing the favorites added through borrowing so you might see a couple of authors etc disappear. Don't worry though the favorites you have been manually adding though will still be there. If you have an email address set up on your card you should be receiving notification soon of any new titles added to our collection that match your favorites.
  

Some sneak peeks of the new iBistro catalogue:

The overall front page (enlarged catalogue view with login)





Closeup of the front page




Changes to wording on My Account menu




You can see the number of times an item has been renewed



You will be able to see all of the changes next week once the upgrade has finished. Thanks to all of the members who have given me feedback over the the last year and a bit. I have been able to use that to make some of the changes. There are still a few things that people have suggested that we need to work on - namely being able to see the items on your card belonging to other consortium libraries and being able to view the issue details of magazines in the View My Items screen.

Phew! Can't rest now, we still have work to do for the upgrade.

Cheers, Maryanne