Showing posts with label overdrive media console. Show all posts
Showing posts with label overdrive media console. Show all posts

Friday, September 20, 2013

Important news for Apple users regarding iOS 7 & the Overdrive app

Just received the following news from Overdrive:

Apple released iOS 7 yesterday and many Apple users may have upgraded their device(s) or will be upgrading in the near future.

When an existing OverDrive Media Console (OMC) user upgrades to iOS 7, the app will fail when trying to open a DRM-protected eBook. New or first time users of OMC are unaffected by this issue meaning that if you download the app for the first time post-iOS7 update you will not experience this issue.

We are resolving the issue but in the meantime, the immediate remedy for users is to uninstall and re-install OMC which will also require the user to re-authorize with Adobe.

IMPORTANT NOTE: A re-install will clear a user’s bookshelf, history, and app settings. Refer to the iOS section of this Help article for assistance.

Audiobook users won’t notice that anything is different unless they attempt to download parts of audiobooks they already downloaded to OMC before upgrading to iOS 7. A user will receive an error message informing them to download the title again.

Keep updated on Overdrive blog

Cheers, webgurl

Wednesday, May 22, 2013

Some important notes regarding the OverDrive Media Console upgrade next Wednesday 29th May

So many of our members are enjoying OverDrive ebooks on their mobile devices and it's great to see! We wanted to pass on this announcement from OverDrive regarding the next Media Console upgrade with plenty of notice.

OverDrive are releasing an updated version of the OverDrive Media Console (OMC) mobile app for iOS and Android (v2.6.5) on Wednesday 29th May (Australia time).

Important change for OverDrive Media Console for iOS v2.6.5 (iPhone, iPad etc)

As a result of changes to Apple's privacy policies, OverDrive have had to make changes to the way they handle licensing for EPUB ebooks & MP3 audiobooks. Therefore the upgrade will de-authorise every user's Adobe ID.



After upgrading to OverDrive Media Console v2.6.5 on these devices members will be prompted to authorise the devices with their Adobe ID again. The ID is your email address and hopefully you've remembered the password. To continue reading the ebooks you've previously downloaded you'll need to sign in with the same AdobeID used previously.

Audiobook users

Audiobook borrowers that have partially downloaded an audiobook prior to the upgrade will need to return to the library bookshelf to download any missing parts.



If users try downloading missing parts directly without first reactivating the download from their library website bookshelf, they will receive a ‘downloadManagerErrorDomain:403’ error.

For more information on the upgrade visit the OverDrive blog.

Cheers, webgurl