Monday, November 05, 2012

Knox Library Closed Nov 11 - Dec 10



New gizmos and a lick of paint! It's all happening at Knox Library - which will be closed from Sunday 1th November at 4pm and will be re-opening on Monday 10th December at 10am.

So what exactly is going on? A new Smart Returns 5-bin sorting system is being installed to help with the heavy returns workflow at Knox Library. Those of you who are familiar with Croydon Library will have seen a similar returns system over there. New tech in the branches is always exciting for us, especially for staff. Not only do we love having new toys to play with and equipment that is seen in leading library services, but it also means a reduction in repetitive wrist-strain injuries for our staff.

But there are benefits for our patrons, too. By returning items through the new system,  you will be able to see them being crossed off your card as they go through (Nice! It's always good to know they are done) and subsequently your account will be completely up to date when you use the Venus Checkout stands to borrow your books or visit the Customer Service counter.

Whilst we are closed, we've arranged the following details.

Extended Loan Period: Members borrowing at Knox Library in the month prior to the closure will receive an extended loan period

No holds on Knox items: From the 22nd October Knox Library stock will not be available for holds

No Knox Pickup: From the 22nd October Knox Library will not be available as a pickup branch in the catalogue

Holds transfer: Knox members with holds that are likely to arrive during the closed period should arrange to have their holds transferred to another branch or suspended

Bookchute: The bookchute will be closed, so items should be returned to other Eastern Regional Libraries branches

Internet/WiFi: Internet, WiFi and photocopying will not be available at Knox Library during the closed period

In the meantime, pencil in that re-opening date and if you have questions or concerns  - please don't hesitate to call any of our branches on 1300 737 277.

cheers, Jess

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