Wednesday, April 20, 2011

From 1st May items awaiting pickup for holds will be held for 7 days

To facilitate the turn over of holds awaiting pickup, the days an item will be held has been changed to 7 DAYS.

For quicker notification of holds awaiting pickup, please ask staff to change your alert notification to SMS or EMAIL on your next visit.

This change will take place on 1st MAY 1st.

This change does not apply to holds awaiting pickup at our mobile libraries.

Cheers, Maryanne


Anonymous said...

How do i collect a held item from a library ?

Webgurl said...


All of our libraries have the Holds Awaiting Pickup items on specially marked shelves. Ask at the desk if you're not sure where this is. Some libraries may have DVDs held behind the desk.

Once you locate your item you can borrow as normal with your library card. Make sure you borrow with the card that the hold was placed with.

With Croydon being closed all holds that are to be picked up there will need to be transferred to another branch. Today is the last day to organise this so if you have something to be picked up from Croydon please call them on 92945640.

Cheers, webgurl