New options for the 1300 number, get connected to a library near you

We've recently upgraded the ERL phone system and have made some changes to the configuration of the 1300 number.

After listening to feedback from staff and library members the recorded message now says:

• Press One to be connected to a library near you. 

Calls will then be redirected to the nearest library based on the nearest telephone exchange.

• Press two to be connected to a staff member, if you know the extension number.

NOTE:   Please make sure you wait for all the instructions before you start pressing extension numbers.

• For all branch hours check the ERL website at www.erl.vic.gov.au

Cheers, webgurl